Surfshark allows you to delete your account permanently from your profile page. Sometimes all you have to do is to send them an email. And once your request is successful your settings, device data, and location data in Surfshark’s main user database will be removed. However, Surfshark may retain some of your personal data for certain legal, security, and other needs.
The procedure for deleting your Surfshark is slightly different depending on the method you choose. You can cancel Surfshark account from your account settings, or by sending a request that your account should be deleted to Surfshark Help Center.
How to Delete Your Surfshark Account
There are two simple ways to delete Surfshark: through your account settings and by sending a deletion request through Surfshark Help Center.
Delete Surfshark From Your Account Settings
1. Log in to your Surfshark.
2. From the main page, select Settings & Privacy.
3. Select Delete your account.
4. Read through the information and click Delete.
5. Then, click Delete once again.
Your account will be closed and your personal data will be permanently removed following the expiration of legal and compliance record-keeping obligations that require Surfshark to maintain certain data for limited periods of time.
How to Send Account Deletion Request to Surfshark
If you can’t find the delete option from the settings, you can also close the account by sending a request that your account should be canceled via the Surfshark support link.
Those who forgot their login details can also send an account deletion message to the support.
1. Go to Surfshark Help Center,
2. Select the topic that best describes your issue, then you’ll fill out a form with your specific details.
3. Search for “delete account”.
4. You will be directed to a link that will let you send a deletion request to Surfshark.
5. Once Surfshark receive the request, you’ll receive an automated message with how long it will take them before deleting the account.
You can also send an email to Surfshark Customers Support.
How to Cancel Surfshark Without Password
All you need for this method is a friend who has a Surfshark account and is willing to lend you their devices just for a few minutes to contact Surfshark support.
1. Log into your friend’s account and navigate to Surfshark’s support & request page.
2. Request Surfshark to terminate or delete your account under the Report option.
3. Provide the details of your previous account like your account ID to prove that the account was yours.
4. When done with this, don’t forget to confirm your request for account deletion.
Conclusion
Deleting your Surfshark account is permanent and once you complete the steps above you’ll be signed out of your account. You should receive an email saying your account has been deleted. If you ever want to reactivate the account, you just have to open the Surfshark website and log in back. Your account will reactivate and you’ll retain all your data.