Jumia allows you to place order or make immediate purchases online. When you want to make a purchase from the comfort of your living room, this comes in handy. While you perform transactions on Jumia, it keeps a record of your purchases and orders.
You may want to delete your Jumia order history for a variety of reasons. Perhaps you want to conceal a one-time purchase from your history so that it remains a surprise.
Whatever the reason, here will explain all you need to know on how to delete or hide your Jumia orders or purchases history. It’s straightforward to delete or hide any or all of your Jumia order history if you wish to keep your Jumia activity hidden.
Many consumers want to remove or archive their Jumia order history for a variety of reasons. It’s possible that they don’t want a third party to see their online transactions.
Perhaps you want to hide an occasional purchase from your history so that it remains a surprise when you finally reveal them, or perhaps you buy something you don’t want others to see when they use your account. Alternatively, you may wish to keep your personal purchases hidden from your spouse.
As you keep on reading, you’ll discover whether you can truly delete or, better yet, hide your order history.
Can Someone Delete Order History on Jumia?
To be honest with you, there is no way to delete your order history permanently. Even if you delete your account, Jumia will keep a record of everything you’ve bought.
You do, however, have a way to come out of this.
By archiving your purchases and order history, you can keep it hidden from others.
How to Hide Order/Purchase History on Jumia
It’s simple to hide or delete any or all of your Jumia order history if you wish to keep your Jumia activity hidden.
If you are using a desktop or a mobile app, here’s how to hide your Jumia order history.
Hide Jumia Order History on Desktop
- Sign in to your Jumia account by going to the Jumia website in your browser.
- In the upper right corner of the screen, select “ My Orders.”
- You’ll find a list of the items you’ve ordered in the last three months here. After you’ve located the order you want to hide or remove, click “View Order Details.”
- To hide it, click “Archive Order.” Note that you’ll still be able to see them in your account’s “Archived Orders” area.
- If the item you’re looking for isn’t available for your selected months, modify the setting to show orders from a different time period.
How to Delete/Hide Order History on Jumia App
- Log into the Jumia app on your smartphone or tablet.
- Scroll to “Your Orders” and find the item you wish to hide.
- To hide it, tap “View Order Details” and then “Archive Order.”
Remember that none of the orders you hide from your account will be completely deleted. You may still see them by going to your account page and selecting Ordering and Preferences and Archived Orders from the menu.
By selecting the “Unarchive Order” button next to the product, you will be able to examine all of your previously hidden orders and, if you want, return them to the main list.
Use Incognito Mode When Browsing Jumia
You’ve definitely noticed that when you browse Jumia, the site retains your browsing history and suggests additional things based on your previous searches.
If you’re the only one who uses your account, this can be useful. However, if you use a shared account to make orders or other private purchases, your browser history will reveal your secret to anybody who logs in.
Using an incognito or private browser window is one of the simplest ways to hide your browsing. There is nothing you do that will be saved in this manner.
However, if you’ve already accumulated browsing history on Jumia, there is still a way to clear your data:
- Go to Jumia and sign in using your account information.
- In the top left corner of your screen, select “Browsing History.”
- To remove a specific item from your browser history, select “remove from view” beneath the product.
- Alternatively, select the “Manage History” menu and click “Remove all things from view” to erase the entire list.
- Put the slider next to “Turn Browsing History on/off” in the “off” position if you don’t want Jumia to collect your browsing history.
How to Delete Completed Orders on Jumia
Currently, there is no way to truly delete an order you’ve placed or completed Jumia from your purchase history. The only alternative is to “archive” the order. Archived orders aren’t deleted or removed from the search and can be viewed from Archived. Your order will be removed from the default order history view.
To hide your Jumia order on search history, go to your browsing history and select Remove from view below each item you’d like to remove or go to Manage history > Remove all items from view. You can also delete your Jumia account.
How to Delete Your Jumia Account
You can delete your Jumia account and this means you won’t have access to the products and services associated with your closed account, including Your customer profile including your reviews, discussion posts, returns, and refunds for orders.
Log in to your Jumia account you want to close. Review the products and services associated with your account. If you still wish to proceed, select a reason in the drop-down menu, tick the box next to Yes, I want to permanently delete my Jumia account and delete my data and click Delete my Account.
Conclusion
That’s it on how to delete or hide order history on Jumia from those who share the same account or device with you.