Jolly.me allows you to delete your account permanently from your profile page. Sometimes all you have to do is to send them an email. And once your request is successful your settings, device data, and location data in Jolly.me’s main user database will be removed. However, Jolly.me may retain some of your personal data for certain legal, security, and other needs.
The procedure for deleting your Jolly.me is slightly different depending on the method you choose. You can cancel your Jolly.me from the account settings, or by sending a request that your account should be deleted to Jolly.me Help Center.
How to Delete Your Jolly.me Account
There are two simple ways to delete Jolly.me: through your account settings and by sending a deletion request through Jolly.me Help Center.
Delete Jolly.me From Your Account Settings
1. Log in to your Jolly.me.
2. From the main page, select Settings & Privacy.
3. Select Delete your account.
4. Read through the information and click Delete.
5. Then, click Delete once again.
Your account will be closed and your personal data will be permanently removed following the expiration of legal and compliance record-keeping obligations that require Jolly.me to maintain certain data for limited periods of time.
How to Send Account Deletion Request to Jolly.me
If you can’t find the delete option from the settings, you can also close the account by sending a request that your account should be canceled via Jolly.me support link.
Those who forgot their login details can also send an account deletion message to the support.
1. Go to Jolly.me Help Center,
2. Select the topic that best describes your issue, then you’ll fill out a form with your specific details.
3. Search for “delete account”.
4. You will be directed to a link that will let you send a deletion request to Jolly.me.
5. Once Jolly.me receives the request, you’ll receive an automated message with how long it will take them before deleting the account.
You can also send an email to Jolly.me Customers Support.
How to Cancel Jolly.me Without Password
All you need for this method is a friend who has Jolly.me account and is willing to lend you their devices just for a few minutes to contact Jolly.me support.
1. Log into your friend’s account and navigate to Jolly.me’s support & request page.
2. Request Jolly.me to terminate or delete your account under the Report option.
3. Provide the details of your previous account like your account ID to prove that the account was yours.
4. When done with this, don’t forget to confirm your request for account deletion.
Conclusion
Deleting your Jolly.me account is permanent and once you complete the steps above you’ll be signed out of your account. You should receive an email saying your account has been deleted. If you ever want to reactivate the account, you just have to open the Jolly.me website and log in back. Your account will reactivate and you’ll retain all your data.