Helb allows you to delete your account permanently from your profile page. Sometimes all you have to do is to send them an email. And once your request is successful your settings, device data, and location data in Helb’s main user database will be removed. However, Helb may retain some of your personal data for certain legal, security, and other needs.
The procedure for deleting your Helb is slightly different depending on the method you choose. You can cancel your Helb from the account settings, or by sending a request that your account should be deleted to Helb Help Center.
How to Delete Your Helb Account
There are two simple ways to delete Helb: through your account settings and by sending a deletion request through Helb Help Center.
Delete Helb From Your Account Settings
1. Log in to your Helb.
2. From the main page, select Settings & Privacy.
3. Select Delete your account.
4. Read through the information and click Delete.
5. Then, click Delete once again.
Your account will be closed and your personal data will be permanently removed following the expiration of legal and compliance record-keeping obligations that require Helb to maintain certain data for limited periods of time.
How to Send Account Deletion Request to Helb
If you can’t find the delete option from the settings, you can also close the account by sending a request that your account should be canceled via the Helb support link.
Those who forgot their login details can also send an account deletion message to Helb support.
1. Go to Helb Help Center.
2. Select the topic that best describes your issue, then you’ll fill out a form with your specific details.
3. Search for “delete account”.
4. You will be directed to a link that will let you send a deletion request to Helb.
5. Once Helb receive the request, you’ll receive an automated message with how long it will take them before deleting the account.
You can also send an email to Helb Customers Support.
How to Cancel Helb Without Password
All you need for this method is a friend who has Helb account and is willing to lend you their devices just for a few minutes to contact Helb support.
1. Log into your friend’s account and navigate to Helb’s support & request page.
2. Request Helb to terminate or delete your account under the Report option.
3. Provide the details of your previous account like your account ID to prove that the account was yours.
4. When done with this, don’t forget to confirm your request for account deletion.
Conclusion
Deleting your Helb account is permanent and once you complete the steps above you’ll be signed out of your account. You should receive an email saying your account has been deleted. If you ever want to reactivate the account, you just have to open the Helb website and log in back. Your account will reactivate and you’ll retain all your data.