Airwallex is a financial company that provides a gateway for domestic and international money transfers and digital payments. It’s a quick and easy solution to receiving payments worldwide.
Airwallex was built to create a world where all businesses can operate without borders, propelling the growth of the global digital economy.
Airwallex records every last transaction you make on the platform. They make this transaction history available so you can review and check your payment status anytime you want.
No doubt if you already have Airwallex account you know that you can check all of your transaction histories on demand by clicking the clock icon in the bottom-right corner and opening the Activity tab.
If you navigate further you’ll also find out that there is no way to delete this history. When you click on a payment option it simply shows payment details and says if it’s pending or completed.
How to Check Airwallex Transaction Status
The most recent activity will appear in the “Recent activity” section on the Summary page.
You can check the status of all Airwallex transactions in your account history. Your transaction history includes the date, transaction type, name, status, and the amounts associated with each transaction.
To see your payment or transactions status, here’s how to check the status of a payment:
Step 1. Click Activity at the top of the page.
Step 2. Scroll to the transaction in the menu list.
Step 3. Click Activity at the top of the page.
Step 4. The status of your transaction will be listed below the recipient’s name.
That said, it means that deleting your Airwallex transaction history is not possible, you can’t completely remove your payment activities (only move them to archives), especially since the government made a financial policy that regulates how monetary transactions are recorded and kept.
The Archive button helps you streamline the “My Recent Activity” section and keep your transactions for quick reference. You’ll also find an option to download your history.
Where you don’t even want to see your Airwallex transaction history in which case I would suggest you delete your whole account and create a new one as there’s no need to make them private because they already are, but before you start the process it’s important that you download your transaction report.
How to Download Airwallex Transaction History
You can download your Airwallex transaction history into PDF, Quicken, Airwallex file, or TAB.
Here’s how to download an activity report of your transaction history:
Step 1. Visit Airwallex website and log in to your account
Step 2. Go to Payment Activity.
Step 3. Click the Down arrow icon on the top right on the right of the page, then click Custom.
Step 4. Select the transaction type, date range, and file format.
Step 5. Click Create Report and wait a while
Step 6. When the report is ready, click Download.
Once you’re sure you want to delete your Airwallex account and have finished downloading your transaction history, it’s time to start the process, however, this can only be done from the web. You will not be able to delete your Airwallex account from the mobile app.
How to Delete Airwallex Account
Step 1. Log into your account on Airwallex’s official website.
Step 2. Click the Settings icon in the top right.
Step 3. Under Account Options, click Close your account.
Step 4. If requested, enter your bank account information
Step 5. Click Close account and you’ll be requested to log in again.
Once finished, your account will be deleted, and everything associated with it permanently deleted. Now you can create a new account.
How to Create Airwallex Account
These are what you’ll do in order to create a new Airwallex account that looks exactly the same as the deleted ones. (First, you’ll need to have access to the phone number, and email to which your account is linked)
Step 1. Write down on paper all your account information (phone number, address, card information, etc) Including your profile picture, and transfer all your money on your Airwallex balance to your secondary or bank account.
Step 2. Switch your primary email address to something else, remove your old email address, and then delete the account.
Step 3. Now create a new Airwallex account with your real email. Validate your phone number and email address and update all your info to match the one in your old Airwallex (all the info you noted down) Including the profile picture, linked bank, and cards.
Step 4. Then transfer the money back from your secondary account or bank account.
Note: deleting your Airwallex account does not prevent a lawful investigation of your transactions if your account is discovered to have been used for any fraudulent or suspicious activities.