This post will show you how to contact OPay customer service via the phone number, email or WhatsApp.
OPay mobile wallet, popularly called OPay, is one of the tech banks in Nigeria. The financial giant boasts customers in several states in Nigeria and outside.
For a mobile bank with so much customer base, providing adequate means of contacting a customer care agent is a necessity.
OPay has so far not fallen short of providing customers with all the needed means of receiving assistance.
Depending on your preference, we believe all of the optional ways to get help are highly effective.
OPay Customer Service Number
To get help via a phone call, you can dial any of the following numbers:
- 0700 8888328 OR 01 888328 (App & Card queries)
- 0700 8888329 OR 01 888329 (POS Business queries)
Take note that the numbers above are toll-free. In other words, you’ll not get charged. You will definitely get the support you seek if you dial any of those numbers.
OPay Customer WhatsApp Number
One of the best ways to get quick help is via WhatsApp at +2349165998936. On the WhatsApp chat line, you do not have to do is fill in your name, email address, or phone number, all you need is an active WhatsApp.
After tapping on chat, you’ll need to write a message with your reason to the customer care representative within a few minutes they’ll reply. You can tell them that you want to recover your OPay account.
Note that you can’t use the OPay live video chat to speak face-to-face with the customer care representative.
OPay Customer Care Email
1. If you have a question OPay can help you through their email channel on customerservice@opay-inc.com
2. For fraud-related issues kindly send an email to ng-antifraud@opay-inc.com and OPay will respond immediately.
3. For legal matters, you can contact OPay via email at ng-privacy@opay-inc.com. If you’re looking for information on privacy matters please visit the privacy policy page.
4. For partnering opportunities from business, promotions, and getting POS machines to community development projects. ng-partners@opay-inc.com
Other OPay Social Media Handles/Page
You can direct all your complaints to a customer service rep on Twitter by visiting https://twitter.com/OPay_NG.
You can drop your request or complaint messages on OPay’s Facebook page at https://www.facebook.com/opay.ng/. A customer care representative will respond to you depending on how busy that period is.
OPay Instagram
To reach out to OPay on Instagram go to https://www.instagram.com/opay.ng/ or tag them in your complaints.
OPay LinkedIn
You can also contact OPay via LinkedIn, https://www.linkedin.com/company/opay/ the support team is always available to assist you.
OPay Office Address
If you are in Lagos, Nigeria you can go to the OPay office located at Alexander House, Otunba Jobi Fele Way. Ikeja. Lagos, Nigeria or 103 Allen Avenue, Mosesola House, Ikeja, Lagos, Nigeria. The office service hours are Monday – Friday from 9 AM to 5 PM (WAT)