Is your Crypto.com SMS verification not working? There are reasons and fixes for the error. The Crypto.com SMS verification is meant to confirm that you are the real owner of your Crypto.com account. it is also a way to know that you can receive texts.
These SMS verifications are important in that, they help let you know of login activities to your account. They also help send you codes whenever you are logging in to Crypto.com. This is especially the case if you are using a different device to log in to your account. In fact, the Crypto.com SMS verification code is meant to send you codes and keep your account secure.
This means that another person using the same number cannot access your account. They will have to prove ownership by first of all getting the code sent to their phone.
It is not unlikely that someone will have a similar number to yours. The other alternative would have been using an email account. The major idea behind the Crypto.com SMS is to verify account ownership.
Why Crypto.com SMS Verification is Not Working
The most major reason is the Crypto.com server error, It may prevent you from getting Crypto.com SMS. It is caused by a failure in connection to the Crypto.com servers.
One other reason for Crypto.com SMS verification not working could be that your phone device is preventing the text may be because of blacklisting. Some people with similar problems have confirmed finding their Crypto.com number on their blacklist even though they don’t remember adding it to the blacklist. Taking the number off the blacklist should solve the Crypto.com SMS verification not working problem.
In the above cases, the error is from both Crypto.com and the user. Also, Crypto.com servers may be down at some time or under maintenance. The user may also have a slow internet connection. You may also have the Crypto.com app that is not up to date and should be updated.
It may be that your phone has a full inbox and needs you to delete some messages. There will be other reasons that we will discuss later on in this analysis.
How to Fix Crypto.com Verification SMS Not Working Error
These are several issues why Crypto.com SMS verification is not working (why you are not receiving a login code).
To solve this, try to log out of your account and log back in. You should now receive an SMS verification message. However, if this doesn’t work, open the messaging app on your device and then follow use the next method below.
You can try uninstalling and reinstalling your Authenticator app to see if it works. Disable two-step verification before you uninstall the app to avoid being locked out of your account, and then re-enable two-step verification once the app is installed. Check the date and time on your device, sync the time if it is not correct by going to the Setting on your two-step app.
Ensure that whenever you change your network provider or mobile device, you update Crypto.com’s settings. To update the settings, follow the steps mentioned below.
1. Go to Crypto.com’s login page.
2. Log in to your account.
3. Now, Crypto.com will require a CODE to log in.
4. Enter the backup code and follow the on-screen instructions to log in to your account
Another reason your Crypto.com SMS will not work is that your mobile device is in airplane mode; thus, you would be required to turn it off. You can follow the steps below to generate a confirmation code on Crypto.com iOS and Crypto.com Android.
1. Go to your phone settings.
2. Click on Profile and select Settings &Privacy for Crypto.com on iOS.
3. Click on the navigation menu and select ‘Settings and Privacy’ for Crypto.com on Android.
4. Tap on Account and then tap on Security.
5. Now tap on the login code generator, and the system will generate the code to log in to your account.
Meanwhile, forcing Crypto.com to send you an SMS code by submitting your phone number many times only will make it worse. If this is you, then calm down and wait for a day or so to try again.
How to Bypass Crypto.com Verification
If you can’t receive the Crypto.com SMS verification because you have changed your registered phone number, then the next thing to do is to bypass Crypto.com phone verification and get access through another means.
For you to bypass Crypto.com SMS verification, you should sign in using another device. It could be another phone/PC, mobile browser, or laptop Once you log in on the device, deactivate Crypto.com phone verification from the settings.
Another way to bypass Crypto.com SMS verification is to use a virtual number. We recommend avoiding these public phone services, google voice, and burner numbers as they are being used many times for verification which can get you banned. I recommend using a private number for Crypto.com SMS verification.
You could always log in with your Crypto.com account. However, here I will suppose that you already had chosen the phone number as the method. A virtual phone number will do. Remember, if you do this many times, Crypto.com will ban you from their platform.
How to Get a Verification Code for Crypto.com
1. Select log in with your phone number to get an SMS to your phone.
2. You first of all need to create an account on Crypto.com.
3. Instead of selecting log in with email, you select to log in with your phone.
Your phone must be on and still have space in the inbox to receive messages.
4. Remember to keep your device online so that Crypto.com is still live. Once that is done, enter the code on Crypto.com.
5. Crypto.com will tell you not to share the code with anyone. That means you have to keep the code safe, by not sharing it with nobody. The Crypto.com verification code is not permanent. It keeps on changing every time you log in, especially from a different device. If you were to delete your cache files from the browser, you will have to sign in afresh. Sometimes that is the way to fix the Crypto.com SMS error.
6. Enter the code on the space provided and click verify.
7. If you linked your Crypto.com account to your phone number, you can use SMS verification to verify your account. sign in to your account and go to the Verify Identity tab and click send CODE via SMS. Crypto.com will send a verification code to your phone. If the expires and did receive the code, you need to re-send the request.
How to Avoid Crypto.com SMS Verification Error
There are some things that you are doing wrong if your Crypto.com SMS verification is not working. These are the reasons from your end that prevent you from getting code from Crypto.com. The knowledge of these errors will also help you to fix the errors.
They are:
1. You may have a full inbox and need to delete some messages.
2. Your Authenticator time is not correct. You need to sync it.
3. Your IP address changes all the time or your network is not connecting
4. Authenticator app outdated. You need to update it.
5. You sign in to Crypto.com from other people’s phones. Just use yours only.
6. Airplane mode may be on, on your phone. Confirm that it is off.
Crypto.com not only reads your number but also your device. If you keep on using different devices, you make Crypto.com think that you are not legitimate. You may not always have the knowledge to fix these issues but at least, you can avoid them.
Conclusion
There will always error on an online platform. This is why you should think that Crypto.com is not giving you what you expect because your SMS verification is not working. It can happen on any other site. Also, know that it is used in many countries worldwide. There will be errors expected and your side is just to ensure that you follow the method we have explained above before you can contact Crypto.com support.