In this post, we show exactly how to close your Wealthsimple Crypto account. Depending on your reasons for deleting your account, you might want to have things done as quickly as possible. The good thing is that Wealthsimple allows you to close your account in a few simple steps.
Wealthsimple Crypto exchange website states that while your account is closed, you won’t be able to use their services. However, the website retains limited information following account deletion for lawful reasons, including for fraud prevention, accounting purposes, and enforcing their Terms of Use. This includes a device identifier, an email, and an IP address associated with the account.
Once you create a Wealthsimple account and you’ve decided that you want to stop using it, you can delete your account in just a few clicks on the right buttons:
How to close your account on the website
The easiest way to achieve this is by logging into your Wealthsimple Crypto account in a web browser either on desktop or mobile as all the options appear as soon as you log in.
Step 1: Visit the Wealthsimple official page, which can be accessed by going to https://help.wealthsimple.com/close-account
Step 2: Login by entering your username and password on the login form.
Step 3: Scroll to the bottom of the page and select Settings.
Step 4: Then click Account
Step 5: Select Delete Account.
Step 6: Re-enter your username and password on the next page.
Step 7: Click on Continue.
Once you’ve done this, your Wealthsimple Crypto account will be deactivated. Keep in mind that once you complete these steps, your account won’t be deleted right away. It’ll be deactivated for few days, during which time you’ll have the option to reactivate your account before it’s permanently closed You’ll also receive an email to your contact address confirming the deactivation.
How to close your account on the phone:
Step 1: Now, log in to your Wealthsimple Crypto account using the mobile app.
Step 2: Click your profile Placeholder and select Settings from the menu.
Step 3: Below your username, select Account.
Step 4: Click Deactivate your Account.
Step 5: Read the messages and select Deactivate.
Step 6: You’ll be prompted to re-enter your password and then you can click deactivate button the last time after which you uninstall the app from your phone. Unfortunately, you can’t close your account permanently from the Wealthsimple Crypto app, you have to follow the steps above.
Contacting support
Another way to close your account is to contact Wealthsimple Crypto support and if you want to get it done as soon as possible, you’re going to visit the support page.
Step 1: Scroll to the Help & Support Centre by clicking on the Setting & Privacy.
Step 2: Then, select an option relating to account delete, tell them what your issue is by sending them a message saying “I want to close my account” and then press submit.
How to reactivate your Wealthsimple Crypto account
If you have a reason you feel will take you back to this crypto exchange platform, all you need is to reactivate your account.
Step 1: Go to the Wealthsimple website on your Desktop, Android, iPhone, or iPad.
Step 2: Click Log In.
Step 3: Log in with your old Wealthsimple username and password.
Step 4: Click Yes when Wealthsimple Crypto asks if you’d like to reactivate your account.
Step 5: Click OK.
Step 6: Wealthsimple Crypto will send you an email when your account has been reactivated. When it has been, Log In to the account.
Related: Recover Deleted Meetme Account and Messages
If you want to permanently close your Wealthsimple Crypto account, then wait 30 days. After that time period, your account will be removed from the website and you’ll no longer be able to reactivate it back.