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How to Delete Roomsurf Account | Close Your Account

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Do you have an account with Roomsurf that you want to delete? You don’t need to worry because you have visited the right page. in this post, we show exactly how to delete your Roomsurf account. Roomsurf is a college roommate matching service that helps students find compatible roommates by connecting them together.

Depending on your reasons for deleting your account, you might want to have things done as quickly as possible. The good thing is that the website allows you to delete your account in a few simple steps.

Roomsurf’s website states that while your account is deleted, you won’t be able to use their services. However, the website retains limited information following account deletion for lawful reasons, including for fraud prevention, accounting purposes, and enforcing their Terms of Use. This includes a device identifier, an email, and an IP address associated with the account.

Once you create a Roomsurf account and you’ve decided that you want to stop using it,  you can delete your account in just a few clicks on the right buttons:

How to delete Roomsurf account on the website

The easiest way to achieve this is by logging into your account in a web browser either on desktop or mobile as all the options appear as soon as you log in.

Step 1. Visit Roomsurf official page, which can be accessed by going to https://www.roomsurf.com/

Step 2. Login by entering your username and password on the login form.

Step 3. Scroll to the bottom of the page and select Settings

Step 4. Then click Account 

Step 5. Select Delete Account.

Step 6. Re-enter your username and password on the next page.

Step 7. Click on Continue.

Once you’ve done this, your Roomsurf account will be deactivated. Keep in mind that once you complete these steps, your Roomsurf account won’t be deleted right away. It’ll be deactivated for few days, during which time you’ll have the option to reactivate your account before it’s permanently deleted. You’ll also receive an email to your contact address confirming the deactivation.

How to delete Roomsurf account on the phone:

Step 1. Now, log in to your Roomsurf account using the mobile app.

Step 2. Click your profile Placeholder and select Settings from the menu.

Step 3. Below your username, select Account.

Step 4. Click Deactivate your Account.

Step 5. Read the messages and select Deactivate.

Step 6. You’ll be prompted to re-enter your password and then you can click the deactivate button the last time after which you uninstall the app from your phone. Unfortunately, you can’t delete your account permanently from the Roomsurf app, you have to follow the steps above.

Contacting support

Another way to delete your account is to contact Roomsurf support and if you want to get it done as soon as possible, you’re going to visit the support page. 

Step 1. Scroll to the Help & Support Centre by clicking on the Setting & Privacy.

Step 2. Then, select an option relating to account delete, tell them what your issue is by sending them a message saying “I want to delete my Roomsurf account” and then press submit.

How to recover Roomsurf account

Step 1. Go to Roomsurf website on your Desktop, Android, iPhone, or iPad.

Step 2. Click Log In.

Step 3. Log in with your old username and password.

Step 4. Click Yes when Roomsurf asks if you’d like to reactivate your account.

Step 5. Click OK.

Step 6. Roomsurf will send you an email when your account has been reactivated. When it has been, Log In to the account.

If you want to permanently delete your Roomsurf account, then wait 30 days. After that time period, your account will be removed from Roomsurf website and you’ll no longer be able to reactivate it back.

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